Last summer near the start of the pandemic, the NCCN Best Practices Committee conducted a webinar series on creative strategies cancer centers were using during the pandemic that would impact cancer care in the future.1 The webinar discussions focused on telemedicine visits, curbside clinics, and home care: all practices that made it safer to provide care during a pandemic, but which also improved the patient experience in ways that are challenging the prepandemic status quo. For example, patients who had telemedicine visits and received treatment from their vehicle or in their home would like to continue to have these options in the future. This has spurred both providers and health systems to expand the methods through which cancer care can be delivered.
This year the committee reassessed the status of cancer center operations 1 year into pandemic life, and decided to highlight 2 significant initiatives: the expanded use of and increased collaboration with network sites, and the substantial gains made in telemedicine operations and reimbursement. Experts from NCCN Member Institutions described the transformations that took place over the last year and plans for the future in a June 2021 webinar series. This is a summary of the major learnings.
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