Help

    Help

    This page contains information to help you find answers to common queries and help regarding search and browse.

    Common Queries

    Help Accessing Articles

    JNCCN requires a subscription to access journal content. If your institution subscribes to JNCCN, but you are still having difficulty accessing content then please contact your library.

    Paying for Access

    Users may purchase access to individual articles. Browse through the available online content and select the article you wish to access, then select the "Purchase Article" option.

    Help for Librarians

    Librarians can access their account at https://ams.jnccn.org or email subscriptions@hbside.com with queries that are not answered here.

    How do I receive alerts?

    Users can opt-in to receive table of contents alerts and notifications of new articles on the Journal Overview page. Users can sign up to receive email newsletters about the JNCCN and NCCN by signing up at nccn.org. To edit your alerts (except journal newsletters), please log in to your account, navigate to “My JNCCN” and then “My alerts.” To reinstate old alerts, please create a new account on PubFactory.

    Help with the Annotation Tool

    Users who are signed in are able to add annotations to journal articles as they are read in full-text mode. Highlight text and click the “Annotate” button to add a personalized note. Once annotations have been saved, to see the comment, click on the highlighted text. These comments are accessible via your account in “My JNCCN”.

    How do I gain permission to reuse journal content?

    Please view the permissions page for more details.

    Help with searching

    Quick Search

    A quick search box is available at the top right of every page. A search returns a list of articles in order of relevance. A Quick Search will search across all content including Titles, Abstracts, and Keywords.

    Users may then use filters to search within the results, further refine their search, or select content to which they have full-text access.

    Creating Advanced Searches

    The Advanced Search page can be used to build more complex searches and to search specific fields (e.g. Title or Author). In addition, users may use Boolean operators in both the Advanced and Quick Searches.

    Search allows use of Boolean operators (AND/OR/NOT). By default, a search on a string of words will return results containing the individual words, e.g. clonal hematopoiesis will return the same search results as colonal AND hematopoiesis.

    To search for an exact phrase, enclose the phrase in quotation marks ("), e.g. "Cowden Syndrome" returns only results with these two words together in this order - an exact text match of the phrase.

    Use (*) as a wild card. e.g. *therapy, will return searches containing therapy, chemotherapy, radiotherapy, immunotherapy, etc; while colo*r will return searches containing colour as well as color.

    Basic algorithmic stemming is used to disregard some word endings, e.g. a search for city will automatically include cities.

    Users may then use filters to refine the search further or select content they wish to view.

    Filtering Search and Browse Results

    Users may refine search and browse results by using the filters on the left of the results page. You can refine by:

    • Abstract
    • Author
    • Full text
    • DOI
    • Subject
    • Title
    • Date

    For urgent matters, please contact help_jnccn@hbside.com.