Authors’ Reply to the Letter to the Editor by Wu Re: Enhancing the Readability of Online Patient-Facing Content Using AI Chatbots

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Andres A. Abreu Division of Surgical Oncology, Department of Surgery, UT Southwestern Medical Center, Dallas, TX

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Ricardo E. Nunez-Rocha Division of Surgical Oncology, Department of Surgery, UT Southwestern Medical Center, Dallas, TX

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Gilbert Z. Murimwa Division of Surgical Oncology, Department of Surgery, UT Southwestern Medical Center, Dallas, TX

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Patricio M. Polanco Division of Surgical Oncology, Department of Surgery, UT Southwestern Medical Center, Dallas, TX

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  • 1.

    Abreu AA, Murimwa GZ, Farah E, et al. Enhancing readability of online patient- facing content: the role of AI chatbots in improving cancer information accessibility. J Natl Compr Canc Netw 2024;22:e237334.

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  • 2.

    Abreu AA, Murimwa GZ, Stewart JW, et al. Understanding the cancer health literacy gap: NCCN member institutions’ website readability across the high mortality cancers in the US. Surgical Oncology Insight 2024;1:100081.

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  • 3.

    Ayers JW, Poliak A, Dredze M, et al. Comparing physician and artificial intelligence chatbot responses to patient questions posted to a public social media forum. JAMA Intern Med 2023;183:589596.

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  • 4.

    Marks M, Haupt CE. AI chatbots, health privacy, and challenges to HIPAA compliance. JAMA 2023;330:309310.

  • 5.

    World Health Organization. Ethics and governance of artificial intelligence for health: WHO guidance. World Health Organization; 2021. Accessed August 1, 2024. Available at: https://iris.who.int/handle/10665/341996

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