Patient Navigation for Timely, Guideline-Adherent Adjuvant Therapy for Head and Neck Cancer: A National Landscape Analysis

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Evan M. Graboyes Department of Otolaryngology-Head and Neck Surgery, Medical University of South Carolina, Charleston, South Carolina
Department of Public Health Sciences, Medical University of South Carolina, Charleston, South Carolina

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Michelle Chappell American Cancer Society National Navigation Roundtable, Cincinnati, Ohio

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Kelsey A. Duckett Department of Otolaryngology-Head and Neck Surgery, Medical University of South Carolina, Charleston, South Carolina

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Katherine Sterba Department of Public Health Sciences, Medical University of South Carolina, Charleston, South Carolina

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Chanita Hughes Halbert Department of Population and Public Health Sciences, University of Southern California, Los Angeles, California

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Elizabeth G. Hill Department of Public Health Sciences, Medical University of South Carolina, Charleston, South Carolina

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Bhishamjit Chera Department of Radiation Oncology, Hollings Cancer Center, Medical University of South Carolina, Charleston, South Carolina

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Jessica McCay Department of Otolaryngology-Head and Neck Surgery, Medical University of South Carolina, Charleston, South Carolina

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Sidharth V. Puram Department of Otolaryngology - Head and Neck Surgery, Washington University School of Medicine, St. Louis, Missouri
Department of Genetics, Washington University School of Medicine, St. Louis, Missouri

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Salma Ramadan Department of Otolaryngology - Head and Neck Surgery, Washington University School of Medicine, St. Louis, Missouri

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Vlad C. Sandulache Bobby R. Alford Department of Otolaryngology Head and Neck Surgery, Baylor College of Medicine, Houston, Texas
ENT Section, Operative Care Line, Michael E. DeBakey Veterans Affairs Medical Center, Houston, Texas

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Russel Kahmke Department of Head and Neck Surgery and Communication Sciences, Duke University, Durham, North Carolina

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Brian Nussenbaum American Board of Otolaryngology - Head and Neck Surgery, Houston, Texas

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Anthony J. Alberg Department of Epidemiology and Biostatistics, University of South Carolina Arnold School of Public Health, Columbia, South Carolina

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Electra D. Paskett Division of Population Sciences, Comprehensive Cancer Center, The Ohio State University, Columbus, Ohio
Division of Epidemiology, College of Public Health, The Ohio State University, Columbus, Ohio
Division of Cancer Prevention Control, Department of Internal Medicine, College of Medicine, The Ohio State University, Columbus, Ohio

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Elizabeth Calhoun Department of Population Health, University of Illinois Chicago, Chicago, Illinois

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Background: Aligned with the NCCN Clinical Practice Guidelines in Oncology for Head and Neck Cancers, in November 2021 the Commission on Cancer approved initiation of postoperative radiation therapy (PORT) within 6 weeks of surgery for head and neck cancer (HNC) as its first and only HNC quality metric. Unfortunately, >50% of patients do not commence PORT within 6 weeks, and delays disproportionately burden racial and ethnic minority groups. Although patient navigation (PN) is a potential strategy to improve the delivery of timely, equitable, guideline-adherent PORT, the national landscape of PN for this aspect of care is unknown. Materials and Methods: From September through November 2022, we conducted a survey of health care organizations that participate in the American Cancer Society National Navigation Roundtable to understand the scope of PN for delivering timely, guideline-adherent PORT for patients with HNC. Results: Of the 94 institutions that completed the survey, 89.4% (n=84) reported that at least part of their practice was dedicated to navigating patients with HNC. Sixty-eight percent of the institutions who reported navigating patients with HNC along the continuum (56/83) reported helping them begin PORT. One-third of HNC navigators (32.5%; 27/83) reported tracking the metric for time-to-PORT at their facility. When estimating the timeframe in which the NCCN and Commission on Cancer guidelines recommend commencing PORT, 44.0% (37/84) of HNC navigators correctly stated ≤6 weeks; 71.4% (60/84) reported that they did not know the frequency of delays starting PORT among patients with HNC nationally, and 63.1% (53/84) did not know the frequency of delays at their institution. Conclusions: In this national landscape survey, we identified that PN is already widely used in clinical practice to help patients with HNC start timely, guideline-adherent PORT. To enhance and scale PN within this area and improve the quality and equity of HNC care delivery, organizations could focus on providing better education and support for their navigators as well as specialization in HNC.

Submitted April 25, 2023; final revision received June 28, 2023; accepted for publication July 24, 2023.

Author contributions: Conceptualization: All authors. Data curation: Graboyes. Formal analysis: Duckett. Investigation: Graboyes. Methodology: Graboyes. Project administration: Graboyes. Resources: Graboyes, Chappell. Software: Graboyes. Supervision: Graboyes. Validation: Graboyes. Visualization: Graboyes. Writing—original draft: Graboyes, Duckett. Writing—review & editing: All authors.

Disclosures: Dr. Chera has disclosed serving as a scientific advisor for and having an ownership interest in Naveris, Inc. The remaining authors have disclosed that they have not received any financial consideration from any person or organization to support the preparation, analysis, results, or discussion of this article.

Funding: Research reported in this publication was supported by the Triological Society (E.M. Graboyes) and the National Cancer Institute of the National Institutes of Health under award numbers K08CA237858 (E.M. Graboyes), P30CA138313, and R01CA282165 (E.M. Graboyes).

Disclaimer: The content is solely the responsibility of the authors and does not necessarily represent the official views of the NIH. None of the funders had any role in the conduct of the study; in the collection, management, analysis, or interpretation of the data; or in the preparation, review, or approval of the manuscript.

Correspondence: Evan M. Graboyes, MD, MPH, Medical University of South Carolina, 135 Rutledge Avenue, MSC 50, Charleston, SC 29425. Email: graboyes@musc.edu

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